AFTER 2 WEEKS

• I feel confident this class will pay off
  
• Work order disputes is the biggest issue I’d like to see reduced and I’ve seen definite progress in some people.
  
• Great reaction about the class from the employees. Everyone thought it was worthwhile.
  
• Attitudes about service reports have improved
  
• From the reports since the class, job complications are more frequently mentioned and better explained. I think we drove this idea home.
  
• For the guys writing them correctly, they are spending less time on reports.
  
• The guys for the most part are doing reports as discussed in class. It is certainly nice to see and their reports are much easier to read and understand.
  
• Return on investment will be better identified as we ramp back up in business. We are getting there though.
  
• Thank you very much for providing us with this training.